FREE SHIPPING ON ORDERS OVER $80
  • Privacy & Security
  • Shipping
  • Returns
  • Terms of Service
  • Legal

Privacy & Security

Privacy & Security

At Eloumes, we value your trust and are committed to providing a safe, secure, and enjoyable shopping experience. We use advanced SSL encryption technology to protect your financial information during every transaction.

Your credit card details are securely stored in encrypted form to prevent unauthorized access or misuse. For additional security, our support team may contact you to verify your order if we detect any irregular activity.

Account Security

To ensure maximum security for your transactions, we require all users to create an account and log in before proceeding to checkout. This helps us verify your identity and protect against fraudulent activities.

Data Collection

We collect only the information necessary to process your orders and improve your shopping experience. This includes your name, shipping address, email, and payment information. We never sell or share your personal data with third parties for marketing purposes.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

Shipping Policy

Shipping Coverage

We currently ship within the United States only. International shipping is not available at this time.

Processing Time

Orders are typically processed and shipped within 1–2 business days (Monday–Friday). Orders placed on weekends or holidays will be processed the next business day.

Delivery & Tracking

All packages are shipped via UPS or USPS with a flat rate fee. Once your order ships, you will receive an email with your tracking number so you can monitor delivery progress.

Free Shipping

Enjoy free shipping on all orders over $80.

Shipping Restrictions

We cannot ship to P.O. boxes. Please provide a physical address for delivery. Some remote locations may require additional shipping time.

Return & Exchange Policy

Return Window

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may return it within 15 days of delivery.

Return Conditions

Returned items must be in their original condition and packaging with all tags attached. Once our quality team inspects your return, we'll issue a full refund if the item meets our return criteria. Items that don't qualify will be shipped back to you.

Exchanges

We currently offer refunds only. If you'd like a different size or color, please place a new order and return the original item.

Refund Processing

Refunds will be issued to the original payment method and may take 5-10 business days to appear on your statement.

Return Assistance

If you need help with a return, please contact our support team — we'll be glad to assist you.

Terms of Service

Account Registration

To make purchases on our site, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

Order Acceptance

All orders are subject to product availability and verification of payment information. We reserve the right to refuse or cancel any order for any reason, including suspected fraud.

Pricing & Payment

All prices are listed in USD. We accept major credit cards and PayPal. Your card will be charged when your order is placed.

Prohibited Uses

You may not use our site for any illegal or unauthorized purpose. You must not transmit any viruses or malicious code through our platform.

Legal Information

Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Eloumes and protected by copyright laws.

Limitation of Liability

Eloumes shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Product Information

We strive to display product colors and details as accurately as possible, but slight variations may occur. Product dimensions are approximate.

Governing Law

These policies are governed by the laws of the State of Nebraska. Any disputes shall be resolved in the courts located in Lancaster County.

Policy Updates

We reserve the right to update these policies at any time. Continued use of our site constitutes acceptance of any changes.